Skip to product information
1 of 1

Platinum Training

Waiter Ebook

Waiter Ebook

Regular price R 350.00 ZAR
Regular price R 500.00 ZAR Sale price R 350.00 ZAR
Sale Sold out

Our e-book is meticulously designed to equip you with the essential skills and knowledge needed to excel in the field of hospitality. From mastering food and beverage service techniques to understanding customer etiquette, our curriculum covers every aspect of being a professional waiter and more.

4 Quick Facts

  1. Training Tool: This waiter e-book serves as a valuable training resource for individuals interested in or working in the food service industry, particularly in waiter or waitstaff roles.
  2. Digital Format: This Waiter e-book is available in digital formats, making it easily accessible on various devices, including smartphones, tablets, and computers.
  3. Content Variety: This e-book often covers a wide range of topics, including customer service techniques, food and beverage knowledge, order-taking, table service, and dining etiquette.
  4. Cost-Effective: This e-book is more affordable than printed training materials, making it a cost-effective choice for individuals and businesses seeking to provide waiter training resources.

FAQs

  • What is a waiter ebook, and what topics does it cover?

- All of the topics are listed below in the section Chapter covered along with their subchapters.

  • Where can I find waiter ebooks for training and reference?

- The e-book will be emailed to you in a PDF format once you have made payment.

  • Is there a recommended waiter ebook for beginners or experienced waitstaff?

- This e-book is not limited to beginners only this is e-book has been made with experienced waiters in mind, those that would like to improve or those that do not know much and would like to expand their knowledge.

  • What are the benefits of using a waiter ebook for training or reference?

- Quick, easy, and simple to use, the main benefit is that you have all your knowledge in a short booklet that is easy to access.

View full details

About this e-book

  • Pages and Chapters

    This Waiter e-book, has 92 pages and 11 chapters filled with in-depth information on growing your knowledge to become a highly skilled waiter.

  • Average Read time

    This e-book will take approximately 2-3 hours to read

  • Word Count

    In this waiter e-book, there are 20k words in total

Chapters Covered

Chapter 1 - 3

C1: Introduction to the Waiter Course

- The Importance of Waiter Training
- Overview of the Course Content

C2: Basics of waiter service

- Understanding the Role of a Waiter - Developing a Professional Attitude
- Communication Skills for Waiters

C3: Fine dining Waiter course

- Introduction to Fine Dining Service
- Fine Dining Etiquette and Protocol
- Wine Service and Pairing
- Handling Fine Dining Challenges

Chapters 4 - 6

C4: Barista and coffee service course

- Introduction to Barista Skills
- Coffee Type & Brewing Techniques - Latte Art and Presentation

C5: Cocktail ingredients and tools

- Introduction to Cocktails

- Essential Cocktail Ingredients
- Cocktail Mixing Techniques
- Mastering Popular Cocktail Recipes

C6: Hotel banquet waiter course

- Introduction to Hotel Banquet Service
- Setting up Banquet Tables and Buffets
- Handling Special Dietary Requirements
- Managing Banquet Events and Guest Satisfaction

Chapters 7- 9

C7: Causal dining waiter course

- Introduction to Casual Dining
- Menu Knowledge
- Efficient Order-Taking and Delivery - Handling Difficult Customers in a Casual Dining Setting

C8: Customer service excellence

- Understanding Customer Needs and Expectations
- Building Rapport with Customers
- Resolving Customer Complaints
- Extra Mile for Customer Satisfaction

C9: Sales Techniques for Waiters

- Upselling and Cross-Selling Techniques
- Menu Presentation and Descriptions
- Maximising Tips and Earnings

Chapter 10 - 11

C10: Managing time and resources 

- Effective Time Management for Waiters
- Organizing Work Stations and Supplies
- Handling Multiple Tasks and Prioritizing
- Efficiently Handling Cash and Payment Transactions

C11: Personal Grooming and presentation

- Importance of Personal Hygiene
- Dress Code and Uniform Standards
- Maintaining a Professional Appearance
- Creating a Positive First Impression